Terms of Service

Last updated: January 2025

1. Services Provided

Hallo-Hi provides travel consulting services, including destination research, trip planning, and custom itinerary design. We do not sell, book, or arrange travel services such as flights, hotels, tours, transportation, or any other travel-related bookings.

Our services are limited to consulting and itinerary design only. All booking decisions and arrangements are the sole responsibility of the client.

2. Client Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information about your travel preferences and requirements
  • Review all recommendations and itineraries carefully before making any bookings
  • Make all travel bookings independently through your chosen providers
  • Verify all travel information, including visa requirements, health regulations, and travel advisories
  • Obtain appropriate travel insurance for your trip

3. Limitation of Liability

Hallo-Hi provides consulting services based on available information and our professional expertise. However, we are not liable for:

  • Changes in travel conditions, prices, or availability
  • Cancellations, delays, or disruptions to your travel plans
  • Issues arising from bookings made by you or third-party providers
  • Loss, injury, or damage during your travels
  • Inaccuracies in third-party information or services

4. No Booking Authority

Hallo-Hi does not have the authority to make bookings on your behalf. We do not act as a travel agent, tour operator, or booking intermediary. All recommendations provided are for informational purposes only.

5. Payment and Refunds

Payment for consulting services is required as agreed upon in your service package. Refund policies vary by package and will be communicated at the time of purchase. Consulting fees are separate from any travel expenses you may incur.

6. Intellectual Property

All itineraries, recommendations, and materials provided by Hallo-Hi are for your personal use only. You may not reproduce, distribute, or sell our consulting materials without written permission.

7. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.

8. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@hallo-hi.com

9. Acceptance of Terms

By using Hallo-Hi's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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